Privacy Policy

Privacy Policy

Privacy Policy for metaFox.online
Effective date: 07.10.2025

Your privacy matters to us. This Privacy Policy explains in clear and simple terms how we process your personal data when you use our web app.

Who is responsible?

metaFox GmbH
Carl-Spitzweg-Str. 61, 90768 Fürth, Germany

Register: Amtsgericht Fürth, HRB 19366
Managing Directors: Maximilian Friedle, Tobias Weghorn

Why do we process your data?

We use your data to provide the following services:

  • Provision and operation of our web app
    This includes standard features such as account management and features for successful online coaching as presented on our website: https://metaFox.online
  • Sending transactional emails
    We send important emails such as confirmations, password resets, and notifications about your account activity.
  • Usage analytics
    We track general usage patterns to improve usability, detect technical issues, and ensure smooth operations.

Tools and services we use

  • Supabase
    We use Supabase for secure processing and storage of all user and usage data.
    Provider: Supabase Inc., 970 Toa Payoh North #07-04, Singapore 318992
    Website: https://www.supabase.com
    Privacy Policy: https://www.supabase.com/privacy
    Note: Our Supabase servers are hosted in Germany and fully GDPR-compliant.
  • Sendpulse
    We use Sendpulse to send system-generated emails, including account confirmations and password resets.
    Provider: SendPulse Inc., 101 Spear Street, 1st Floor, San Francisco, CA 94105, USA
    Website: https://sendpulse.com
    Privacy Policy: https://sendpulse.com/privacy-policy
    Note: EU Standard Contractual Clauses apply to ensure GDPR-compliant data transfers.
  • Microsoft Clarity We use Microsoft Clarity to analyze user interactions in our web app through anonymized mouse movements, clicks, and session recordings. Provider: Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA Website: https://clarity.microsoft.com Privacy Statement: https://privacy.microsoft.com/en-us/privacystatement Note: IP addresses are anonymized and data transfers are governed by EU Standard Contractual Clauses.
  • Vercel Speed Insights We use Vercel Speed Insights to monitor website performance and loading times through anonymous Web Vitals measurements (page load speed, device types, geographic region). Provider: Vercel Inc., 340 S Lemon Ave #4133, Walnut, CA 91789, USA Website: https://vercel.com Privacy Policy: https://vercel.com/legal/privacy-policy Note: Speed Insights does not track individual users or use persistent cookies. Data collection is anonymous and limited to performance metrics. Data transfers are governed by EU Standard Contractual Clauses.

Legal basis for processing

  • Article 6(1)(b) GDPR – to provide services and manage your account
  • Article 6(1)(f) GDPR – based on our legitimate interests in improving and securing the app
  • Article 6(1)(a) GDPR – where you provide consent, e.g., for optional tracking

How long do we store your data?

We store your personal data only as long as necessary for the purposes described or as required by law.
You can delete your account at any time, which also removes your personal data from our servers unless we are legally obligated to retain it.

Your rights under the GDPR

  • Request access to your stored data
  • Have incorrect or outdated data rectified
  • Request deletion or restriction of your data
  • Object to the processing of your data
  • Withdraw consent (effective for the future)
  • Receive your data in a portable format
  • Lodge a complaint with a data protection authority

Questions about privacy?

Email: tobias@metafox.eu